FAQ

Frequently Asked Questions

What makes KAŌS pieces different?

Each piece is born from a real artistic process, not mass production. We focus on design, materials, and careful execution, producing in small quantities with close attention to detail.

Are your artworks limited editions?

Some works are open edition, others are limited. When an edition is limited, this is always clearly stated on the product page.

How are your products made?

All items are produced on demand to avoid overproduction. This allows us to maintain quality standards while reducing unnecessary waste.

How long does production and shipping take?

Production times vary by product and are shown on each product and on the process page. Shipping times depend on destination and are calculated at checkout.

Do you ship internationally?

Yes. We ship both within Italy and internationally. Shipping costs and delivery estimates are displayed during checkout.

Can I return or exchange an item?

Returns are accepted for non-personalized items. Personalized or custom products cannot be returned. Full details are available in our return policy.

How should I take care of my artwork or apparel?

Each product includes care instructions to help preserve its quality and appearance over time. For apparel, recommended wash: do not exceed 30°C.

How can I contact you for support?

You can reach us by email at any time. Every message is read and answered personally.