Return Policy

We accept returns for non-personalized items within 14 days of delivery, provided the item is unused, in its original condition, and in the original packaging.

Personalized, custom-made, or made-to-order items cannot be returned or exchanged, unless they arrive damaged or defective.

If your item arrives damaged or defective, please contact us within 48 hours of delivery with clear photos of the issue. We will assess the case and provide a suitable solution.

To initiate a return, please contact us by email before sending any item back. Unauthorized returns may not be accepted.

Once the returned item has been received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be issued to the original payment method.

Return shipping costs are the responsibility of the customer, unless the return is due to a damaged or defective item.

For any questions regarding returns, please contact us directly by email. We handle all requests personally.